Browsing by Author Giovanis, Apostolos


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Issue DateTypeTitleAuthor(s)
18-Jun-2019ArticleAdoption of mobile banking services: a comparative analysis of four competing theoretical modelsGiovanis, Apostolos  Assimakopoulos, Costas  Athanasopoulou, Pinelopi  Sarmaniotis, Christos 
20-Aug-2019ArticleAdoption of mobile self-service retail banking technologies: The role of technology, social, channel and personal factorsGiovanis, Apostolos  Assimakopoulos, Costas  Sarmaniotis, Christos 
1-Jan-2020Conference PaperAnalyzing the Brand Personality of AthensGiovanis, Apostolos  Binioris, Spyridon  Athanasopoulou, Pinelopi 
1-Sep-2014Conference PaperAntecedents and consequences of relationship quality in high credence servicesGiovanis, Apostolos  Athanasopoulou, Pinelopi 
1-Jan-2014Conference PaperThe antecedents of customer loyalty for broadband services: The role of service quality, emotional satisfaction and corporate imageZondiros, Dimitris  Giovanis, Apostolos  Tomaras, Petros 
1-Jan-2018ArticleAntecedents of customer loyalty in the mobile telecommunication market. A cross-cultural investigationKonstantoulaki, Kleopatra  Rizomyliotis, Ioannis  Kaminakis, Kostas  Giovanis, Apostolos  Papastathopoulos, Avraam 
1-Jan-2020ArticleApplying FCM to predict the behaviour of loyal customers in the mobile telecommunications industryKonstantoulaki, Kleopatra  Poulis, Athanasios  Rizomyliotis, Ioannis  Kostopoulos, Ioannis  Giovanis, Apostolos 
18-Jun-2018ArticleAssessing service quality and customer behavioral responses in hospital outpatient services: A formative measurement approachRizomyliotis, Ioannis  Pierrakos, George  Binioris, Spyridon  Giovanis, Apostolos 
1-Jan-2017Conference PaperAssessment of Inhabitants’ Health Care Needs in Local CommunityGoula, Aspasia  Pierrakos, George  Pateras, John  Pierrakos, George  Latsou, Dimitra  et al
1-Jul-2018Conference PaperAsymmetric effects of consumer generated content on customer satisfaction of hotel customersGiovanis, Apostolos  Athanasopoulou, Pinelopi 
1-Jan-2020ArticleConsumer attitudes and behavioural intentions towards corporate social responsibility: Evidence from the airline industryKonstantoulaki, Kleopatra  Yigitbas, Ahmet  Giovanis, Apostolos  Rizomyliotis, Ioannis 
1-Jan-2017Conference PaperConsumer-Brand Relationship Development Process in the Context of Online Booking Services: The Role of Cognitive and Affective DriversGiovanis, Apostolos  Athanasopoulou, Pinelopi  Mamalis, Spiridon 
1-Jan-2018ArticleConsumer-brand relationships and brand loyalty in technology-mediated servicesGiovanis, Apostolos  Athanasopoulou, Pinelopi 
1-Jan-2016ArticleConsumer-brand relationships’ development in the mobile internet market: evidence from an extended relationship commitment paradigmGiovanis, Apostolos 
1-Jan-2020ArticleCustomers' intentions to adopt proximity m-payment services: Empirical evidence from GreeceGiovanis, Apostolos  Tsoukatos, Evangelos  Vrontis, Demetris 
1-Jan-2012Book ChapterDesigning a Decision Support System to Prevent Products Missing from the Shelf.Papakyriakopoulos, Dimitrios  Karagiannaki, Angeliki  Giovanis, Apostolos  Binioris, Spyridon 
1-Jan-2009Conference PaperDeveloping and Testing a Model Explaining Customer Conative Loyalty Formation in the Mobile Telecommunications ServicesGiovanis, Apostolos  Polychronopoulos, George  Binioris, Spyridon 
1-Jan-2007Book ChapterDevelopment and application of mathematical models for internet access technology substitutionGiovanis, Apostolos  Skiadas, Christos 
1-Jan-2017ArticleThe Development of Loyalty with Online Services CustomersGiovanis, Apostolos 
1-Sep-2016Conference PaperDrivers of customer loyalty in fast fashion retailing: Do they vary across customers?Giovanis, Apostolos  Athanasopoulou, Pinelopi