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Patient satisfaction
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Issue Date
Type
Title
Author(s)
18-Jun-2018
Article
Assessing service quality and customer behavioral responses in hospital outpatient services: A formative measurement approach
Rizomyliotis, Ioannis
Pierrakos, George
Binioris, Spyridon
Giovanis, Apostolos
1-Nov-2018
Article
Patient satisfaction analysis using a multi-criteria analysis method: The case of the NHS in Greece
Drosos, Dimitrios
Tsotsolas, Nikos
Chalikias, Miltiadis
Skordoulis, Michalis
1-Jan-2014
Conference Paper
Service quality asymmetric effect on patient satisfaction for primary healthcare services
Goula, Aspasia
Giovanis, Apostolos
Pierrakos, George
Sarris, Markos
Latsou, Dimitra
et al
