Browsing by Subject Quality services

Showing results 1 to 2 of 2
Issue DateTypeTitleAuthor(s)
13-Dec-2016ArticleDeterminants of customer satisfaction in healthcare industry: the case of the Hellenic Red CrossDrosos, Dimitrios  Tsotsolas, Nikos  Chalikias, Miltiadis  Skordoulis, Michalis 
1-Jan-2015ArticleMUlticriteria satisfaction analysis application in the health care sectorDrosos, Dimitrios  Tsotsolas, Nikos  Chalikias, Miltiadis  Skordoulis, Michalis  Zagga, Athanasia