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| Issue Date | Type | Title | Author(s) |
| 1-Jan-2014 | Conference Paper | Antecedents of Customer Loyalty in Emerging Economies: An Empirical Study in the Nigerian Mobile Telecommunications Sector | Konstantoulaki, Kleopatra Rizomyliotis, Ioannis Ukpabi, Dandison Kostopoulos, Ioannis Lopez, Carmen |
| 18-Jun-2018 | Article | Assessing service quality and customer behavioral responses in hospital outpatient services: A formative measurement approach | Rizomyliotis, Ioannis Pierrakos, George Binioris, Spyridon Giovanis, Apostolos |
| 1-Jan-2018 | Article | Consumer-brand relationships and brand loyalty in technology-mediated services | Giovanis, Apostolos Athanasopoulou, Pinelopi |
| 1-Jan-2016 | Conference Paper | The effects of brand identity on loyalty in online retailing: the role of value, satisfaction, trust and commitment | Giovanis, Apostolos Athanasopoulou, Pinelopi |
| 1-Jun-2017 | Article | Information and Communication Technologies Contributing to Tourists’ Satisfaction and Destination Loyalty | Gkika, Eleni |
| 1-Jan-2013 | Article | On the relationships between logistics service deliverables, customer satisfaction and loyalty in industrial supply chains | Giovanis, Apostolos Tsoukatos, Evangelos |
| 1-Jan-2015 | Conference Paper | The Patients’ Satisfaction Degree of Greek Public Hospitals: A Case-Study of 7 Outpatients Hospitals Departments | Goula, Aspasia Pierrakos, George Giovanis, Apostolos Stamouli, Maria Ageliki Dimakou, Sofia et al |
| 1-Jan-2015 | Article | Relationship quality and consumer loyalty in high-tech services: The dual role of continuance commitment | Giovanis, Apostolos |
| 1-Jan-2013 | Conference Paper | Satisfaction degree evaluation of Elena Venizelou-Alexandra's maternity clinic patients | Stamouli, Maria Ageliki Goula, Aspasia Kokkinou, Alexia Balis, Charalampos |
| 1-Oct-2012 | Conference Paper | Understanding the Relationships of LSQ, Satisfaction and Loyalty in Manufacturing Supply Chains | Giovanis, Apostolos Athanasopoulou, Pinelopi Tsoukatos, Evangelos |
