DC FieldValueLanguage
dc.contributor.authorHyz, Alina-
dc.contributor.authorKalandatzis, Theodoros-
dc.date.accessioned2024-02-21T15:53:27Z-
dc.date.available2024-02-21T15:53:27Z-
dc.date.issued2021-09-01-
dc.identifierscopus-85111471687-
dc.identifier.issn19479603-
dc.identifier.issn1947959X-
dc.identifier.other85111471687-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/1086-
dc.description.abstractThe purpose of this paper is to investigate the phenomenon of job burnout among employees in the Greek banking sector in adverse economic circumstances. Information regarding the level of the burnout syndrome was assessed based on the Maslach burnout inventory survey. The responses obtained from 237 participants were analyzed using correlation analysis. The main findings of the research show that burnout syndrome has intensified due to daily pressures in a highly competitive environment caused by the difficult economic situation the country is experiencing in recent years. According to the results, it is more likely that the job burnout syndrome may occur among the employee in the direct customers' services and affect younger people and those with less than 20 years working experience. The professional development and promotion do not affect the level of risk that an employee will face the job burnout syndrome.en_US
dc.language.isoenen_US
dc.publisherIGI Globalen_US
dc.relation.ispartofInternational Journal of Service Science, Management, Engineering, and Technologyen_US
dc.subjectBanking sectoren_US
dc.subjectGreeceen_US
dc.subjectJob burnouten_US
dc.subjectMaslach burnout inventory surveyen_US
dc.titleEmpirical analysis of the phenomenon of job burnout among employees in the banking sectoren_US
dc.typeArticleen_US
dc.identifier.doi10.4018/IJSSMET.2021090108en_US
dc.identifier.scopus2-s2.0-85111471687-
dcterms.accessRights0en_US
dc.relation.deptDepartment of Accounting and Financeen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume12en_US
dc.relation.issue5en_US
dc.identifier.spage116en_US
dc.identifier.epage132en_US
dc.linkhttps://www.scopus.com/record/display.uri?eid=2-s2.0-85111471687&origin=inward&txGid=5a27f4549aa4b279962f5eee7f2df27aen_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
item.fulltextNo Fulltext-
item.grantfulltextnone-
item.openairetypeArticle-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
crisitem.author.deptDepartment of Accounting and Finance-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0002-0017-150X-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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