DC FieldValueLanguage
dc.contributor.authorKonstantoulaki, Kleopatra-
dc.contributor.authorYigitbas, Ahmet-
dc.contributor.authorGiovanis, Apostolos-
dc.contributor.authorRizomyliotis, Ioannis-
dc.date.accessioned2024-02-27T13:28:41Z-
dc.date.available2024-02-27T13:28:41Z-
dc.date.issued2020-
dc.identifiergoogle_scholar-yyQZj_QAAAAJ:dhFuZR0502QC-
dc.identifier.otheryyQZj_QAAAAJ:dhFuZR0502QC-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/1216-
dc.description.abstractThis paper explores consumers’ attitudes and behavioural intentions towards corporate social responsibility (CSR) practices in the airline industry by examining the role of consumers’ perceived values and expectations towards CSR initiatives in the airline industry. Data pertaining to customers in the airline industry is used to determine the role of consumer values and expectations in relation to the attitudes and behavioural intentions towards CSR initiatives. According to results, consumer perceptions of value dimensions and CSR expectations have a significant positive effect on customer attitudes when purchasing services in the airline industry. Results also indicate that customer attitudes have a significant positive relationship with consumers’ purchase intentions in the airline industry. The paper discusses implications for managers and adds to the understanding of CSR initiatives and how they can increase companies’ value proposition.en_US
dc.language.isoenen_US
dc.relation.ispartofJournal of Air Transport Studiesen_US
dc.sourceJournal of Air Transport Studies 11 (1), 47-70, 2020-
dc.subjectAirline Industryen_US
dc.subjectConsumer Attitudesen_US
dc.subjectBehavioural intentionsen_US
dc.subjectCustomer expectationsen_US
dc.subjectPerceived valueen_US
dc.subjectCSR initiativesen_US
dc.titleConsumer attitudes and behavioural intentions towards corporate social responsibility: Evidence from the airline industryen_US
dc.typeArticleen_US
dc.identifier.doi10.38008/jats.v11i1.154en_US
dc.relation.deptDepartment of Early Childhood Education and Careen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume11en_US
dc.relation.issue1en_US
dc.identifier.spage47en_US
dc.identifier.epage70en_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
item.fulltextNo Fulltext-
item.grantfulltextnone-
item.openairetypeArticle-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
crisitem.author.deptDepartment of Early Childhood Education and Care-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0002-0481-3637-
crisitem.author.orcid0000-0003-1028-146X-
crisitem.author.orcid0000-0002-3516-0050-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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