DC FieldValueLanguage
dc.contributor.authorTsotsolas, Nikos-
dc.contributor.authorSiskos, Yannis-
dc.contributor.authorBouranta, Nancy-
dc.date.accessioned2024-04-05T13:20:23Z-
dc.date.available2024-04-05T13:20:23Z-
dc.date.issued2005-
dc.identifiergoogle_scholar-4N2OB-EAAAAJ:u-x6o8ySG0sC-
dc.identifier.issn0867-6356-
dc.identifier.other4N2OB-EAAAAJ:u-x6o8ySG0sC-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/1828-
dc.description.abstractStudent satisfaction barometers are of vita! importance for the universities because they promote their internal re-organization, strengthen their image and emphasize on meeting the expectations and needs of students. Measuring student satisfaction by emphasizing on components of service quality delivered to students is an effective performance evaluation index. The paper presents an original study that measures the students' satisfaction of a Greek Business University. The most important results are focused on the determination of the weak and the strong points of the university as well as on the identification of distinctive variations amongst the departments of the university.en_US
dc.language.isoenen_US
dc.relation.ispartofFoundations of Computing and Decision Sciencesen_US
dc.sourceFoundations of Computing and Decision Sciences 30 (2), 163-180, 2005-
dc.subjectService qualityen_US
dc.subjectStudents satisfactionen_US
dc.subjectHigher educationen_US
dc.titleMeasuring service quality for students in higher education: the case of a business universityen_US
dc.typeArticleen_US
dc.relation.deptDepartment of Business Administrationen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume30en_US
dc.relation.issue2en_US
dc.identifier.spage163en_US
dc.identifier.epage180en_US
dc.linkhttps://www.infona.pl/resource/bwmeta1.element.baztech-article-BPP1-0049-0026en_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsSubscriptionen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.cerifentitytypePublications-
item.languageiso639-1en-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextNo Fulltext-
item.grantfulltextnone-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0003-4173-3780-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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