DC FieldValueLanguage
dc.contributor.authorNtanos, Stamatios-
dc.contributor.authorDrosos, Dimitrios-
dc.contributor.authorKyriakopoulos, Grigorios-
dc.date.accessioned2024-04-08T11:46:24Z-
dc.date.available2024-04-08T11:46:24Z-
dc.date.issued2022-01-01-
dc.identifierscopus-85143838116-
dc.identifier.issn1613-0073-
dc.identifier.other85143838116-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/1851-
dc.description.abstractThe agri-food sector is one of the most important sectors of the Greek economy since it contributes to the national income growth, the increase of government revenue and the creation of new jobs. According to the Bank of Greece the agri-food sector in Greece represents 3% of GDP, compared to an average of 1.5% of EU GDP. The aim of this research was to investigate the satisfaction of agricultural cooperatives in Greece while considering the banking services received. The research results were based on the analysis of 150 questionnaires collected during the period between April 2019 and May 2019 showing that the index of the global customer supported a good performance as its value is about 82.66%. The results were analyzed with the multicriteria satisfaction analysis (MUSA) method, which is considered as an aggregation-disaggregation approach developed on the qualitative analysis regression. The results of the study showed that the most important satisfaction criteria for the agricultural cooperatives towards banks were those of products/services and branch/network. Those were considered as the competitive advantage that banks should work on.en_US
dc.language.isoenen_US
dc.relation.ispartofProceedings of the 10th International Conference on Information and Communication Technologies in Agriculture, Food and Environment (HAICTA 2022)en_US
dc.subjectAgricultural cooperativesen_US
dc.subjectBanking servicesen_US
dc.subjectCustomer satisfactionen_US
dc.subjectMulti-criteria analysisen_US
dc.titleEvaluation of the Satisfaction of the Greek Agricultural Cooperatives by the Provided Banking Servicesen_US
dc.typeConference Paperen_US
dc.relation.conference10th International Conference on Information and Communication Technologies in Agriculture, Food and Environment (HAICTA 2022), 22-25 September 2022, Athens, Greeceen_US
dc.identifier.scopus2-s2.0-85143838116-
dcterms.accessRights0en_US
dc.relation.deptDepartment of Business Administrationen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.identifier.spage135en_US
dc.identifier.epage142en_US
dc.linkhttps://ceur-ws.org/Vol-3293/paper29.pdfen_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldAgricultural Sciencesen_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.fulltextNo Fulltext-
item.grantfulltextnone-
item.openairetypeConference Paper-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0003-0059-9781-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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