DC FieldValueLanguage
dc.contributor.authorSepetis, Anastasios-
dc.contributor.authorPlatis, Charalampos-
dc.contributor.authorPsomiadi, Maria Elisavet-
dc.contributor.authorStamoulis, Dimitrios-
dc.contributor.authorPierrakos, George-
dc.date.accessioned2024-04-15T10:56:59Z-
dc.date.available2024-04-15T10:56:59Z-
dc.date.issued2020-
dc.identifiergoogle_scholar-DhD5e2wAAAAJ:KlAtU1dfN6UC-
dc.identifier.issn1792-037X-
dc.identifier.otherDhD5e2wAAAAJ:KlAtU1dfN6UC-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/2038-
dc.description.abstractKnowledge management (KM) is mainly a social process, involving peoples’ attitudes, behaviors, opinions and islands of information and knowledge scattered all over the public sector and the society itself. It is a paradox that despite being a social process, KM is by and large absent from social services provision and support in the Social Administration (SA) field of public administration. This paper tries to set the scene for using KM in the SA field, proposes the infusion of KM into the main social services’ business processes, classifies relevant knowledge assets in SA and identifies information technologies that could enable a paradigm shift for SA from the top-down orientation in policy making and services provision to an knowledge based bottom-up approach, in order to increase efficiency and effectiveness. Two short cases are discussed to propose KM as a key driver for designing social administration’s information systems for improved social services: the social security contribution evasion problem and the organization of a knowledge-based service desk to support social administration’s stakeholders.en_US
dc.language.isoenen_US
dc.relation.ispartofInternational Journal of Caring Sciencesen_US
dc.sourceInternational Journal of Caring Sciences 13 (2), 1480-1488, 2020-
dc.subjectKnowledge managementen_US
dc.subjectSocial administrationen_US
dc.subjectSocial administration information systemsen_US
dc.titleKnowledge Management Driven Information Systems for Improved Services in the Social Administration Fielden_US
dc.typeArticleen_US
dc.relation.deptDepartment of Business Administrationen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume13en_US
dc.relation.issue2en_US
dc.identifier.spage1480en_US
dc.identifier.epage1488en_US
dc.linkhttp://internationaljournalofcaringsciences.org/docs/77_1_platis_special_13_2.pdfen_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.grantfulltextnone-
item.cerifentitytypePublications-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextNo Fulltext-
item.languageiso639-1en-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0002-8882-7242-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
Appears in Collections:Articles / Άρθρα
CORE Recommender
Show simple item record

Page view(s)

14
checked on Jul 15, 2024

Google ScholarTM

Check


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.