DC FieldValueLanguage
dc.contributor.authorPierrakos, George-
dc.contributor.authorDimas, George-
dc.contributor.authorGoula, Aspasia-
dc.date.accessioned2024-05-14T13:25:43Z-
dc.date.available2024-05-14T13:25:43Z-
dc.date.issued2011-
dc.identifiergoogle_scholar-SXhH-zYAAAAJ:u5HHmVD_uO8C-
dc.identifier.issn2151-4771-
dc.identifier.otherSXhH-zYAAAAJ:u5HHmVD_uO8C-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/2359-
dc.description.abstractHigher education attributes significant interest to student satisfaction because of its potential impact on the quality dimensions of the offered services. This is illustrated from the large number of studies that have shown a moderate to strong relationship between these two concepts. This paper provides a detailed analysis of a student satisfaction survey conducted at the Health Care Management Department of the Technological Education Institute of Athens. The analysis was based on a multi-criteria preference disaggregation method (MUSA). Results are focused on the evaluation of student choices, while significant findings of the applied methodology constitute the determination of strong and weak points of the educational component’s preferences that form important suggestions for the improvement of the satisfaction level and the quality characteristics of the correspondent services.en_US
dc.language.isoenen_US
dc.publisherScientific Research Publishingen_US
dc.relation.ispartofCreative Educationen_US
dc.sourceCreative Education 2 (03), 305, 2011-
dc.subjectHigher educationen_US
dc.subjectQuality managementen_US
dc.subjectMulti-criteria analysisen_US
dc.titleQuality issues in higher education: A multicriteria framework of satisfaction measuresen_US
dc.typeArticleen_US
dc.identifier.doi10.4236/ce.2011.230en_US
dc.relation.deptDepartment of Business Administrationen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume2en_US
dc.relation.issue3en_US
dc.identifier.spage305en_US
dc.identifier.epage312en_US
dc.linkhttps://www.scirp.org/html/6800.htmlen_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.grantfulltextnone-
item.cerifentitytypePublications-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextNo Fulltext-
item.languageiso639-1en-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0003-4246-9627-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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