| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Giovanis, Apostolos | - |
| dc.date.accessioned | 2024-06-13T07:26:09Z | - |
| dc.date.available | 2024-06-13T07:26:09Z | - |
| dc.date.issued | 2013 | - |
| dc.identifier | google_scholar-In1YXmwAAAAJ:LkGwnXOMwfcC | - |
| dc.identifier.other | In1YXmwAAAAJ:LkGwnXOMwfcC | - |
| dc.identifier.uri | https://uniwacris.uniwa.gr/handle/3000/2541 | - |
| dc.description.abstract | Customer satisfaction is commonly acknowledged as one of the useful proxy measures of ecommerce system effectiveness, which in turn leads to business success. This study proposes an effective ecommerce system development by means of the conceptualization and measurement of an e-commerce user satisfaction index. The proposed construct is defined and empirical validation of the index and its dimensionality is provided. This proposed instrument will be useful to researchers in developing and testing ecommerce systems theories, as well as to organizations in designing better-accepted e-commerce systems. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | WSEAS International Conference | en_US |
| dc.source | New Trends and Technologies for Marketing, Management, Economics and …, 2013 | - |
| dc.title | A Higher-Order Formative E-Commerce Customer Satisfaction Index | en_US |
| dc.type | Conference Paper | en_US |
| dc.relation.conference | 1st WSEAS International Conference on Computer Supported Education (COSUE '13), 14-16 May 2013, Athens, Greece | en_US |
| dc.relation.dept | Department of Business Administration | en_US |
| dc.relation.faculty | School of Administrative, Economics and Social Sciences | en_US |
| dc.identifier.spage | 96 | en_US |
| dc.identifier.epage | 102 | en_US |
| dc.collaboration | University of West Attica (UNIWA) | en_US |
| dc.journals | Subscription | en_US |
| dc.publication | Peer Reviewed | en_US |
| dc.country | Greece | en_US |
| local.metadatastatus | not verified | en_US |
| item.fulltext | No Fulltext | - |
| item.grantfulltext | none | - |
| item.openairetype | Conference Paper | - |
| item.languageiso639-1 | en | - |
| item.cerifentitytype | Publications | - |
| item.openairecristype | http://purl.org/coar/resource_type/c_18cf | - |
| crisitem.author.dept | Department of Business Administration | - |
| crisitem.author.faculty | School of Administrative, Economics and Social Sciences | - |
| crisitem.author.orcid | 0000-0003-1028-146X | - |
| crisitem.author.parentorg | School of Administrative, Economics and Social Sciences | - |
| Appears in Collections: | Conference Papers or Poster or Presentation / Δημοσιεύσεις σε Συνέδρια | |
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