DC FieldValueLanguage
dc.contributor.authorKouis, Dimitrios-
dc.contributor.authorDrivas, Ioannis-
dc.contributor.authorKoutrakis, Kosta N.-
dc.contributor.authorMelidi, Elena-
dc.contributor.authorTselikas, Nikolaos D.-
dc.contributor.authorKouis, Dimitrios-
dc.contributor.authorPhilippopoulos, Panos I.-
dc.date.accessioned2024-06-24T13:45:55Z-
dc.date.available2024-06-24T13:45:55Z-
dc.date.issued2024-02-01-
dc.identifierscopus-85184657728-
dc.identifier.issn14248220-
dc.identifier.other85184657728-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/2571-
dc.description.abstractManaging modern museum content and visitor data analytics to achieve higher levels of visitor experience and overall museum performance is a complex and multidimensional issue involving several scientific aspects, such as exhibits’ metadata management, visitor movement tracking and modelling, location/context-aware content provision, etc. In related prior research, most of the efforts have focused individually on some of these aspects and do not provide holistic approaches enhancing both museum performance and visitor experience. This paper proposes an integrated conceptualisation for improving these two aspects, involving four technological components. First, the adoption and parameterisation of four ontologies for the digital documentation and presentation of exhibits and their conservation methods, spatial management, and evaluation. Second, a tool for capturing visitor movement in near real-time, both anonymously (default) and eponymously (upon visitor consent). Third, a mobile application delivers personalised content to eponymous visitors based on static (e.g., demographic) and dynamic (e.g., visitor movement) data. Lastly, a platform assists museum administrators in managing visitor statistics and evaluating exhibits, collections, and routes based on visitors’ behaviour and interactions. Preliminary results from a pilot implementation of this holistic approach in a multi-space high-traffic museum (MELTOPENLAB project) indicate that a cost-efficient, fully functional solution is feasible, and achieving an optimal trade-off between technical performance and cost efficiency is possible for museum administrators seeking unfragmented approaches that add value to their cultural heritage organisations.en_US
dc.language.isoenen_US
dc.relation.ispartofSensorsen_US
dc.subjectBluetooth Low-Energy sensorsen_US
dc.subjectIndoor proximity trackingen_US
dc.subjectMuseum cultural content managementen_US
dc.subjectMuseum data analyticsen_US
dc.subjectMuseum mobile applicationen_US
dc.subjectMuseum visitor experienceen_US
dc.subjectOntologiesen_US
dc.subjectVisitor clusteringen_US
dc.titleA Holistic Approach for Enhancing Museum Performance and Visitor Experienceen_US
dc.typeArticleen_US
dc.identifier.doi10.3390/s24030966en_US
dc.identifier.scopus2-s2.0-85184657728-
dcterms.accessRights1en_US
dc.relation.deptDepartment of Archival, Library and Information Studiesen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume24en_US
dc.relation.issue3en_US
dc.linkhttps://www.scopus.com/record/display.uri?eid=2-s2.0-85184657728&origin=inward&txGid=25ba23123dbbb645628a30fe471419d7en_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.fulltextNo Fulltext-
item.grantfulltextnone-
item.openairetypeArticle-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
crisitem.author.deptDepartment of Archival, Library and Information Studies-
crisitem.author.deptDepartment of Archival, Library and Information Studies-
crisitem.author.deptDepartment of Archival, Library and Information Studies-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0002-5948-9766-
crisitem.author.orcid0000-0003-2407-9502-
crisitem.author.orcid0000-0002-5948-9766-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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