DC FieldValueLanguage
dc.contributor.authorVos, Angeliki-
dc.contributor.authorMarinagi, Catherine-
dc.contributor.authorTrivellas, Panagiotis-
dc.contributor.authorEberhagen, Niclas-
dc.contributor.authorSkourlas, Christos-
dc.contributor.authorGiannakopoulos, Georgios-
dc.date.accessioned2023-10-31T07:12:55Z-
dc.date.available2023-10-31T07:12:55Z-
dc.date.issued2014-08-25-
dc.identifiergoogle_scholar-wMwcybkAAAAJ:kNdYIx-mwKoC-
dc.identifier.otherwMwcybkAAAAJ:kNdYIx-mwKoC-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/736-
dc.description.abstractSeveral studies have shown that consumers perceive higher risks buying online than in conventional way. Perceived risks affect all purchase decisions and consumers’ behavior, by deterring them to buy. These risks come from the lack of trust of shoppers toward online vendors’ credibility. The main field of research in this paper is to investigate how trust is affecting the consumers engagement to e-commerce, in order to conclude in which security measures should be taken in order to mitigate perceived risks. A framework for a field research is also given in order to identify the causal relationships between electronic service quality and e-loyalty, e-satisfaction and e-trust.en_US
dc.language.isoenen_US
dc.publisherElsevieren_US
dc.relation.ispartofProcedia-social and behavioral sciencesen_US
dc.sourceProcedia-Social and Behavioral Sciences 147, 418-423, 2014-
dc.subjectOnline shoppingeen_US
dc.subjectE-Commerceen_US
dc.subjectE- Trusten_US
dc.subjectRisk reductionen_US
dc.titleRisk reduction strategies in online shopping: E-trust perspectiveen_US
dc.typeArticleen_US
dc.identifier.doi10.1016/j.sbspro.2014.07.122en_US
dc.relation.deptDepartment of Archival, Library and Information Studiesen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.relation.volume147en_US
dc.identifier.spage418en_US
dc.identifier.epage423en_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsOpen Accessen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
item.cerifentitytypePublications-
item.languageiso639-1en-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextNo Fulltext-
item.grantfulltextnone-
crisitem.author.deptDepartment of Archival, Library and Information Studies-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0002-1659-3504-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
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