Journal Managing Service Quality

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Managing Service Quality

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		Issue Date	Type	Title	Author(s)
	1	19-Sep-2007	Article	Tracking changes of e-customer preferences using multicriteria analysis	Spyridakos, Athanasios Yannakopoulos, Denis Kyriazopoulos, Panagiotis Grigoroudis, Evangelos Siskos, Yannis