Journal Journal of Service Theory and Practice

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Journal Description

Name
Journal of Service Theory and Practice

Journals Publications
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Issue DateTypeTitleAuthor(s)
19-Nov-2015ArticleThe role of service fairness in the service quality – relationship quality – customer loyalty chain: An empirical studyGiovanis, Apostolos  Tsoukatos, Evangelos  Athanasopoulou, Pinelopi