Sustaining brand loyalty: The moderating role of green consumption values
Authors: Konstantoulaki, Kleopatra 
Poulis, Athanasios 
Rizomyliotis, Ioannis 
Giovanis, Apostolos 
Publisher: John Wiley and Sons Ltd
Issue Date: 1-Nov-2021
Journal: Business Strategy and the Environment 
Volume: 30
Issue: 7
Keywords: Brand experience, Brand loyalty, Brand personality, Green consumption values, Wearable technology
Abstract: 
Environmental issues are massively emerging in the current agendas of governments, businesses and consumers all over the globe. Consumers increasingly adopt a more energetic role in the environmental discussion and employ product consumption to manifest their contribution to the debate. Equally, a growing number of businesses try to affect positive social change, whereas others strategically approach green opportunities; at the same time, they persistently intensify their branding offerings to sustain loyalty. This article brings into discussion green consumption values as the authors aim to shed light into the way the latter moderate the effect of brand related factors, namely, brand experiences and brand personality, on brand loyalty. Based on data received from 413 participants and using the wearable technologies industry as the focal context, the study underscores the significance of green consumption values. Findings are discussed, and implications for managers are provided. © 2021 ERP Environment and John Wiley & Sons Ltd.
ISSN: 10990836
09644733
DOI: 10.1002/bse.2786
URI: https://uniwacris.uniwa.gr/handle/3000/1175
Type: Article
Department: Department of Early Childhood Education and Care 
School: School of Administrative, Economics and Social Sciences 
Affiliation: University of West Attica (UNIWA) 
Appears in Collections:Articles / Άρθρα

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