Exploring the relationship between price and service quality in airlines services
Authors: Samanta, Irene 
Kyriazopoulos, Panagiotis 
Publisher: Nova Science Publishers
Issue Date: 1-Jan-2012
Journal: Journal of Marketing and Operations Management Research 
Volume: 2
Issue: 4
Keywords: Pricing policy, Service quality, Airlines industry, Customer satisfaction, Brand name
Abstract: 
Pricing and differentiation in service through a strong brand name are effective ways for a competitive advantage and the changes in customers' behavior. This article is a theoretical approach on the concept of pricing and service quality. The aim of this study is to examine the consumers' perceptions of overseas flights of airlines firms in relation between price and service quality.
ISSN: 1949-4912
URI: https://uniwacris.uniwa.gr/handle/3000/2141
Type: Article
Department: Department of Business Administration 
School: School of Administrative, Economics and Social Sciences 
Affiliation: University of West Attica (UNIWA) 
Appears in Collections:Articles / Άρθρα

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