DC FieldValueLanguage
dc.contributor.authorPapakyriakopoulos, Dimitrios-
dc.contributor.authorKartaloglou, Elissavet-
dc.contributor.authorNovas, Dimitrios-
dc.contributor.authorGriva, Anastasia-
dc.date.accessioned2024-04-19T09:12:41Z-
dc.date.available2024-04-19T09:12:41Z-
dc.date.issued2023-08-17-
dc.identifierscopus-85171167475-
dc.identifier.isbn978-3-031-34892-1-
dc.identifier.other85171167475-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/2146-
dc.description.abstractUser-generated content is used to evaluate products and services and tourism industry has been one of the most influenced, due to the existence of vast amount of user-generated data, which is an important resource to foster ranking mechanisms. Though, almost all the online travel platforms (e.g., TripAdvisor, Yelp, Expedia) do not reveal enough details regarding how they valuate/rank hotels, flights, restaurants, etc. The objective of this work is to propose a preliminary ranking mechanism, which relies on the qualitative characteristics of the comments by incorporating Latent Dirichlet Allocation and multi-criteria decision-making. We empirically study the ranking mechanism using TripAdvisor’s user comments on restaurants located in Athens, Greece. The results are evaluated using a simple quantitative ranking scheme and we conclude by considering the theoretical contributions and practical implications and further developments of the proposed ranking approach.en_US
dc.language.isoenen_US
dc.relation.ispartofMulticriteria Decision Aid and Resource Management: Recent Research, Methods and Applicationsen_US
dc.subjectFuzzy numbersen_US
dc.subjectMulti-criteria analysisen_US
dc.subjectRankingen_US
dc.subjectRestaurantsen_US
dc.subjectText miningen_US
dc.subjectTripAdvisoren_US
dc.titleUser Comments as a Resource to Rank with Multiple Criteria: The Case of TripAdvisor Athens’s Restaurantsen_US
dc.typeBook Chapteren_US
dc.identifier.doi10.1007/978-3-031-34892-1_8en_US
dc.identifier.scopus2-s2.0-85171167475-
dcterms.accessRights0en_US
dc.relation.deptDepartment of Business Administrationen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.identifier.spage145en_US
dc.identifier.epage170en_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.subject.fieldSocial Sciencesen_US
dc.journalsSubscriptionen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.fulltextNo Fulltext-
item.grantfulltextnone-
item.openairetypeBook Chapter-
item.languageiso639-1en-
item.cerifentitytypePublications-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0001-7033-1890-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
Appears in Collections:Book Chapter / Κεφάλαιο Βιβλίου
CORE Recommender
Show simple item record

Page view(s)

20
checked on Nov 24, 2024

Google ScholarTM

Check

Altmetric

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.