DC FieldValueLanguage
dc.contributor.authorStamouli, Maria Ageliki-
dc.contributor.authorBalis, Charalampos-
dc.contributor.authorKaravida, Angeliki-
dc.date.accessioned2024-05-09T08:51:08Z-
dc.date.available2024-05-09T08:51:08Z-
dc.date.issued2014-01-01-
dc.identifierscopus-84904172709-
dc.identifier.isbn978-1-61499-423-7-
dc.identifier.issn1879-8365-
dc.identifier.issn0926-9630-
dc.identifier.other84904172709-
dc.identifier.urihttps://uniwacris.uniwa.gr/handle/3000/2311-
dc.description.abstractPatient satisfaction related to the provided health services is a key indicator of the quality of the health sector. The SERVQUAL model was employed as a way of measuring the level of patient satisfaction with the services of the Health Center of Elis Province. Although certain aspects such as "Assurance" and "Empathy" meet the users' needs, improvements like a detailed medical record and an overhaul of the equipment need to be introduced.en_US
dc.language.isoenen_US
dc.relation.ispartofIntegrating Information Technology and Management for Quality of Careen_US
dc.relation.ispartofseriesStudies in Health Technology and Informaticsen_US
dc.subjectMeasuring qualityen_US
dc.subjectPatients' satisfactionen_US
dc.subjectSERVQUALen_US
dc.titlePatients' satisfaction evaluation with the Health Center of Elis Provinceen_US
dc.typeConference Paperen_US
dc.relation.conferenceInternational Conference on Informatics, Management, and Technology in Healthcare (ICIMTH 2014), 10-13 July 2014, Athens, Greeceen_US
dc.identifier.doi10.3233/978-1-61499-423-7-283en_US
dc.identifier.scopus2-s2.0-84904172709-
dcterms.accessRights0en_US
dc.relation.deptDepartment of Business Administrationen_US
dc.relation.facultySchool of Administrative, Economics and Social Sciencesen_US
dc.identifier.spage283en_US
dc.identifier.epage286en_US
dc.collaborationUniversity of West Attica (UNIWA)en_US
dc.journalsSubscriptionen_US
dc.publicationPeer Revieweden_US
dc.countryGreeceen_US
local.metadatastatusverifieden_US
item.cerifentitytypePublications-
item.languageiso639-1en-
item.openairetypeConference Paper-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.fulltextNo Fulltext-
item.grantfulltextnone-
crisitem.author.deptDepartment of Business Administration-
crisitem.author.facultySchool of Administrative, Economics and Social Sciences-
crisitem.author.orcid0000-0003-3700-4489-
crisitem.author.parentorgSchool of Administrative, Economics and Social Sciences-
Appears in Collections:Book Chapter / Κεφάλαιο Βιβλίου
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