Exploring the Implementation of Artificial Intelligence in the Public Sector: Welcome to the Clerkless Public Offices. Applications in Education.
Authors: Ntalianis, Klimis 
Ntalianis, Filotheos 
Yfantis, Vasileios 
Issue Date: 1-Jan-2020
Journal: WSEAS Transactions on Advances in Engineering Education 
Volume: 17
Keywords: Artificial intelligence, Asynchronous education, Chatbot, Clerkless, E-government, Education, Machine learning, Public administration, Synchronous education, Web-based education
Abstract: 
The use of the artificial technology in the public administration is currently limited due to several barriers that prevent the decision makers from adopting it. In this paper, we introduce the concept of the clerkless public offices where the concept of the public administration is applied though a synergy of the AI and other technologies aiming at the improvement of the citizen’s service even in extreme conditions such as pandemics and physical disasters. The suggested design is an augmentation of the clerkless Amazon Go store and the recent state of the art in e-government. The same Implementation can be held in Education.
ISSN: 1941-1766
DOI: 10.37394/232010.2020.17.9
URI: https://uniwacris.uniwa.gr/handle/3000/2737
Type: Article
Department: Department of Business Administration 
School: School of Administrative, Economics and Social Sciences 
Affiliation: University of West Attica (UNIWA) 
Appears in Collections:Articles / Άρθρα

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