Journal Journal of Customer Behaviour

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Journal of Customer Behaviour

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		Issue Date	Type	Title	Author(s)
	1	1-Jan-2015	Article	Modelling the effect of respect and rapport on relationship quality and customer loyalty in high credence services	Giovanis, Apostolos Athanasopoulou, Pinelopi
	2	1-Jan-2017	Article	Retailer loyalty in the online context: The influence of transactional and relational experiences assessment	Giovanis, Apostolos Melanthiou, Yioula