The conflicts and oppositions that arise in a school unit are diverse and numerous. Since the school head is responsible for the smooth and effective functioning of the school unit, they should recognize these conflicts, be able to perceive their possible resolution and accurately forecast whether these conflicts will make a positive or negative contribution to the school’s performance. Conflicts in the work place may have different roots. For example, a conflict could be a result of the competition between members that surfaces as they try to exercise influence over one another. It could be due to a lack of financial resources and a lack of organizational support or personal differences, or it could be the consequence of trying to satisfy different needs, ambitions, targets and motives. Hence, the level of response given by the school members (in terms of appropriate professional behaviour) towards the efficient …