Leveraging wisdom of the crowd for decision support
Authors: Anagnostopoulos, Theodoros 
Hosio, Simo 
Kostakos, Vassilis 
Goncalves, Jorge 
Issue Date: 1-Jan-2016
Conference: 30th International BCS Human Computer Interaction Conference: Fusion! (HCI 2016), 11-15 July 2016, Poole, United Kingdom 
Is Part of: Proceedings of the 30th International BCS Human Computer Interaction Conference: Fusion! (HCI 2016) 
Keywords: Crowdsourcing, Decision support systems, Evaluation, Wisdom of the crowd
Abstract: 
While Decision Support Systems (DSS) have a long history, their usefulness for non-experts outside specific organisations has not lived up to the promise. A key reason for this is the high cost associated with populating the underlying knowledge bases. In this article, we describe how DSSs can leverage crowds and their wisdom in constructing knowledge bases to overcome this challenge. We also demonstrate how to construct DSSs on-the-fly using the collected data. Our user-driven laboratory studies focus on user perceptions of the concept itself, and motives for contributing and using such a DSS. To the best of our knowledge, our approach and implementation are the first to demonstrate such use of crowdsourcing in building DSSs.
DOI: 10.14236/ewic/HCI2016.38
URI: https://uniwacris.uniwa.gr/handle/3000/2695
Type: Conference Paper
Department: Department of Business Administration 
School: School of Administrative, Economics and Social Sciences 
Affiliation: University of West Attica (UNIWA) 
Appears in Collections:Conference Papers or Poster or Presentation / Δημοσιεύσεις σε Συνέδρια

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