| Authors: | Kostagiolas, Petros Chaleplioglou, Artemis |
| Issue Date: | 1-Jun-2008 |
| Conference: | 11th European Conference of Medical and Health Libraries Conference. Helsinki, Finland, 23–28 June 2008 |
| Abstract: | Management of user expectations and SERVQUAL score levels for clinical care. Identification of User and Stakeholder True (expressed and implied) Needs. Improve patient safety• Support the documented clinical operations, and processes.• Support the quality manual documented activities (eg, IT, planning, legal, security, accounts) and provide evidence when compared with other organizations. |
| URL: | https://scholar.google.gr/citations?view_op=view_citation&hl=el&user=SzSNM_QAAAAJ&citation_for_view=SzSNM_QAAAAJ:UeHWp8X0CEIC |
| URI: | https://uniwacris.uniwa.gr/handle/3000/477 |
| Type: | Conference Poster |
| Department: | Department of Archival, Library and Information Studies |
| School: | School of Administrative, Economics and Social Sciences |
| Affiliation: | University of West Attica (UNIWA) |
| Appears in Collections: | Conference Papers or Poster or Presentation / Δημοσιεύσεις σε Συνέδρια |
CORE Recommender
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.