Browsing by Subject Customer loyalty

Showing results 1 to 8 of 8
Issue DateTypeTitleAuthor(s)
1-Jan-2014Conference PaperThe antecedents of customer loyalty for broadband services: The role of service quality, emotional satisfaction and corporate imageZondiros, Dimitris  Giovanis, Apostolos  Tomaras, Petros 
1-Jan-2020ArticleApplying FCM to predict the behaviour of loyal customers in the mobile telecommunications industryKonstantoulaki, Kleopatra  Poulis, Athanasios  Rizomyliotis, Ioannis  Kostopoulos, Ioannis  Giovanis, Apostolos 
1-Jan-2022ArticleConsumer Responses to CSR in Greek Banking Sector: Does CSR Really Matter?Sahinidis, Alexandros  Xanthopoulou, Panagiota  Stremmenou, Katerina 
29-Sep-2016ArticleDeterminants of consumers' behaviour toward alcohol drinks: The case of Greek millennialsDrosos, Dimitrios  Chalikias, Miltiadis  Skordoulis, Michalis  Armira, Eleni  Armira, Andrianna 
1-Sep-2016Conference PaperDrivers of customer loyalty in fast fashion retailing: Do they vary across customers?Giovanis, Apostolos  Athanasopoulou, Pinelopi 
1-Jan-2014Conference PaperThe effect of respect and rapport on relationship quality and customer loyaltyGiovanis, Apostolos  Athanasopoulou, Pinelopi  Binioris, Spyridon 
1-Jan-2015ArticleModelling the effect of respect and rapport on relationship quality and customer loyalty in high credence servicesGiovanis, Apostolos  Athanasopoulou, Pinelopi 
9-Nov-2015ArticleThe role of service fairness in the service quality – relationship quality – customer loyalty chain: An empirical studyGiovanis, Apostolos  Tsoukatos, Evangelos  Athanasopoulou, Pinelopi