Quality is a very important factor for a contemporary higher education institute. Modern management considers the satisfaction of students as an important performance measuring criterion. Students’ satisfaction measurement and analysis should be one of the core processes of an institution as it contributes to the improvement of its internal organization, its quality of services and its image strengthening. The aim of this research is to measure and analyze students’ satisfaction from a higher education institute using a multricriteria method. The views of students on image-reputation, teaching staff, curriculum, administration services and facilities-infrastructures were examined. The data from the relevant literature were used for both the selection of the criteria for measuring students’ satisfaction and for a better understanding of the research results. The data for the research were collected from 211 questionnaires and were analyzed using the Multicriteria Satisfaction Analysis (MUSA) Method. Furthermore, the collected data were statistically analyzed using descriptive statistics, cross tabulation analysis and correlation analysis. The research results have revealed a low satisfaction of students from the examined institution. Furthermore, a statistically significant correlation between students’ satisfaction and students’ gender, semester, department of studies and performance was pointed out. Thus, a need for further analysis of students’ satisfaction is created as the satisfaction levels and the needs for improvements are not equally formed for all the institution’s departments.