Currently, universities not only offer technologically enhanced education and automated processes, but also provide a wide spectrum of online services, especially after COVID19. We propose e-EDURES, an integrated platform for educational and research management in tertiary education to further benefit the stakeholders by relying on the data of university online services to enable strategic planning and decision making. More specifically, in this paper, we focus on the presentation of an interactive system that utilizes the data derived by university’s synchronous and asynchronous e-learning services to gain insights about the educational performance of the students. It employs Educational Data Mining techniques to ultimately boost the educational process, by assessing the previous performance, monitoring the provided services and predicting future performance of the students, in order to avoid potential pitfalls. The proposed solution merges the current advances in smart education and educational data mining to offer an advanced and updated version of online services provided by universities that respond better to the current needs in academia.