Authors: | Bouras, Vasilis Spiliotopoulos, Dimitris Margaris, Dionisis Vassilakis, Costas Kotis, Konstantinos Antoniou, Angeliki Lepouras, George Wallace, Manolis Poulopoulos, Vassilis |
Publisher: | MDPI |
Issue Date: | 14-Jul-2023 |
Journal: | Algorithms |
Volume: | 16 |
Issue: | 7 |
Keywords: | Chatbots, Cultural venues, Museums, RDF triples, Topics |
Abstract: | Digital assistants—such as chatbots—facilitate the interaction between persons and machines and are increasingly used in web pages of enterprises and organizations. This paper presents a methodology for the creation of chatbots that offer access to museum information. The paper introduces an information model that is offered through the chatbot, which subsequently maps the museum’s modeled information to structures of DialogFlow, Google’s chatbot engine. Means for automating the chatbot generation process are also presented. The evaluation of the methodology is illustrated through the application of a real case, wherein we developed a chatbot for the Archaeological Museum of Tripolis, Greece. |
DOI: | 10.3390/a16070339 |
URI: | https://uniwacris.uniwa.gr/handle/3000/565 |
Type: | Article |
Department: | Department of Archival, Library and Information Studies |
School: | School of Administrative, Economics and Social Sciences |
Affiliation: | University of West Attica (UNIWA) |
Appears in Collections: | Articles / Άρθρα |
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