Browsing by Author Tsoukatos, Evangelos

Showing results 1 to 7 of 7
Issue DateTypeTitleAuthor(s)
1-Jan-2020ArticleCustomers' intentions to adopt proximity m-payment services: Empirical evidence from GreeceGiovanis, Apostolos  Tsoukatos, Evangelos  Vrontis, Demetris 
2-Feb-2017ArticleAn integrated model of the effects of service evaluation, corporate image, and switching barriers on customer loyaltyGiovanis, Apostolos  Tsoukatos, Evangelos 
1-Sep-2017Conference PaperInvolving customers in new service development: past, present and futureGiovanis, Apostolos  Athanasopoulou, Pinelopi  Tsoukatos, Evangelos  Karounis, V. 
1-Jan-2013ArticleOn the relationships between logistics service deliverables, customer satisfaction and loyalty in industrial supply chainsGiovanis, Apostolos  Tsoukatos, Evangelos 
3-May-2016ArticleThe role of corporate image and switching barriers in the service evaluation process: evidence from the mobile telecommunications industryGiovanis, Apostolos  Tsoukatos, Evangelos  Athanasopoulou, Pinelopi 
9-Nov-2015ArticleThe role of service fairness in the service quality – relationship quality – customer loyalty chain: An empirical studyGiovanis, Apostolos  Tsoukatos, Evangelos  Athanasopoulou, Pinelopi 
1-Oct-2012Conference PaperUnderstanding the Relationships of LSQ, Satisfaction and Loyalty in Manufacturing Supply ChainsGiovanis, Apostolos  Athanasopoulou, Pinelopi  Tsoukatos, Evangelos 
Showing results 1 to 7 of 7