Developing an information system for quality assurance in higher education using the balanced scorecard technique - the case study of TEI-A
Authors: Chalaris, Manolis 
Tsolakidis, Anastasios 
Sgouropoulou, Cleo 
Chalaris, Ioannis 
Issue Date: 23-Nov-2011
Conference: 15th Panhellenic Conference on Informatics (PCI 2011), 30 September - 02 October 2011, Kastoria, Greece 
Book: Proceedings of the 15th Panhellenic Conference on Informatics (PCI 2011) 
Keywords: Balanced scorecard, Component, Higher eduaction institution, Management information system, Quality management
Abstract: 
Higher education institutions need to have a clear mission and attainable objectives that can be interpreted and analysed by using terms of strategic planning. Our work is part of prototype system that supports academic evaluation and strategy management using the balanced scorecard methodology. This study aims to describe the design of a campus-wide management information system in the Technological Educational Institute of Athens which can be used to evaluate quality and institutional performance in higher education.
ISBN: 978-1-61284-962-1
DOI: 10.1109/PCI.2011.43
URI: https://uniwacris.uniwa.gr/handle/3000/2995
Type: Conference Paper
Department: Department of Archival, Library and Information Studies 
Department of Informatics and Computer Engineering 
School: School of Administrative, Economics and Social Sciences 
Affiliation: University of West Attica (UNIWA) 
Appears in Collections:Book Chapter / Κεφάλαιο Βιβλίου

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