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| Issue Date | Type | Title | Author(s) |
| 1-Jan-2009 | Article | Customers satisfaction in shipping companies under artificial intelligence and multicriteria decision analysis | Loukeris, Nikolaos |
| 1-Dec-2009 | Conference Paper | Customers satisfaction in shipping enterprises of maritime cabotage with artificial intelligence and multicriteria decision analysis methods | Loukeris, Nikolaos |
| 1-Oct-2020 | Conference Paper | Customers’ satisfaction and Market Share: An Approach of the Greek Mobile Sector | Drosos, Dimitrios Tsotsolas, Nikos Kyriakopoulos, Grigorios Ntanos, Stamatios |
| 13-Dec-2016 | Article | Determinants of customer satisfaction in healthcare industry: the case of the Hellenic Red Cross | Drosos, Dimitrios Tsotsolas, Nikos Chalikias, Miltiadis Skordoulis, Michalis |
| 1-Jan-2020 | Conference Paper | The Effects of Customers’ Satisfaction on Business Profitability in Greece's Banking Sector. An Empirical Study | Drosos, Dimitrios Kyriakopoulos, Grigorios Skordoulis, Michalis Ntanos, Stamatios |
| 1-May-2020 | Article | Evaluating customer satisfaction in energy markets using a multicriteria method: the case of electricity market in Greece | Drosos, Dimitrios Tsotsolas, Nikos Kyriakopoulos, Grigorios Arabatzis, Garyfallos |
| 10-Nov-2010 | Article | Evaluating strategic actions for a Greek publishing company | Tsotsolas, Nikos Hristodoulakis, Nikos Siskos, Yannis Alexopoulos, Spiros |
| 1-Jan-2010 | Conference Paper | Evaluating the public sector in Greece: the case of citizens' service centers | Drosos, Dimitrios Tsotsolas, Nikos Yannakopoulos, Denis Manolitzas, Panagiotis |
| 1-Oct-2020 | Conference Paper | An Examination of the Relationships between Customers’ Satisfaction and Business Performance: The Case of Greek Mobile Industry | Drosos, Dimitrios Tsotsolas, Nikos Kyriakopoulos, Grigorios Armenaka, Vasiliki |
| 30-Mar-2019 | Article | Measuring industrial customer satisfaction: the case of the natural gas market in Greece | Drosos, Dimitrios Tsotsolas, Nikos Galatsidas, Spyros Arabatzis, Garyfallos Skordoulis, Michalis |
| 1-Jan-2015 | Article | MUlticriteria satisfaction analysis application in the health care sector | Drosos, Dimitrios Tsotsolas, Nikos Chalikias, Miltiadis Skordoulis, Michalis Zagga, Athanasia |
